W510 Iconia Recover error WIMGAPI

deffpro
deffpro Member Posts: 1 New User

I have a W510 Iconia running windows 8.1. Windows continually updated until the HD was full so I purchased the erecovery usb from the acer store. After running the erecovery disk I can no longer boot windows and get an error message that reads:

 

Apply failed - ErrorCode=0x2 (ImageX cannot Apply image : WIMGAPI failure)

 

This is the result each time I insert the erecovery disk and try to restore the image. I can still access the F12 menu and the BIOS from time to time on startup. And the result is the same regardless of what changes I make in the F12 menu or if I change the hidden partition size. 

 

I have been reading through other discussions for a couple of months now and have not found anything that seems to work. Any help would be appreciated as this tablet has been useless for some time now.

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