windows 7 wont start screen stays dark until i ctrl alt del and then ened prosses run once

larnew2013
larnew2013 Member Posts: 1 New User

i have a 2 day old laptop Aspire E1 with windows 7 wont start after welcome page screen stays black until i push  ctrl  alt del and then the task manager will start and i kill two procsess that say RUN ONCE  then windows GO HEAD and start up and run fine .what is wrong  .

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you don't have personal data to save, i suggest you to do a recovery at boot and re-install windows 7.

     

    press ALT+F10 at boot and follow onscreen instructions.

    I'm not an Acer employee.