Acer crashes to blue screen when connected to HDMI. Advice to upgrade nVidia driver... but no more

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robin3
robin3 Member Posts: 2 New User

I have tried to attach my Aspire notebook to an HDMI cable to drive a projector.

 

Each time I do this, the Aspire crashes to a blue screen.

 

Have seached various forums to seek a solution.

 

Advice seems to be to upgrade the nVidia device driver.  However ho more recent driver seems to be available.

 

Is there another solution?

Answers

  • sathya0403
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    Hi Robin,

    Is that a desktop or laptop, could you also help with product model?
  • robin3
    robin3 Member Posts: 2 New User
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    Hi Sathya:

     

    If you solved my problem, I should glady give you Kudos!

     

    This is an Aspire Notebook V5 - 571.  Running Windows 8.1.  Other forums have suggested installing latest nVidia drivers from Acer site... however it seems that there is no driver more recent than the one already installed.

     

    So I reckon this is an outstanding bug.

     

    Best Regards

     

    Robin

  • sathya0403
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    Hi Robin,

    This Model has a Acer converter port, have you tried a VGA output & does it work?.
    Have you checked if the HDMI Port is damaged?.
    If no damages found, I would contact support suspecting bad Port / GPU.