How do I fix the blue screen on my acer laptop?

Zombieboy44319
Zombieboy44319 Member Posts: 1 New User
I was watching my acer laptop on youtube and all the sudden, the entire device freezes. I restarted it and all I got was a "windows boot manager" with an instruction to "insert your windows installation disc" what is that and how do I get one?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Zombieboy44319,

     

    Your system should come with a built in recovery partition that allows you to reload the operating system. Please view the article on our support site here for instructions: Use Acer eRecovery application to restore your system or create recovery media

     

    Should that fail, you can purchase recovery media from our Acer Store website here:  eRecovery Media

  • griffioen84
    griffioen84 Member Posts: 5 New User

    press f10 when you boot than it would start normaly in recovery mode from your hidden partition whit the factory backup so you can reinstall

     

  • griffioen84
    griffioen84 Member Posts: 5 New User

    when you readdy with reinstalling go to your start menu en type erecovery and follow the instructions for making a system backup (factory) beware needs about 4 dvd's