Acer v5-571P Windows 8.1 Resuming from sleep problems

denners8
denners8 Member Posts: 1 New User

Hi all, I am experiencing an issue whereby when I close the lod on my laptop and open it again to use the Laptop does resume correctly from sleep.  All I get is the lock screen background and the mouse pointer, i can move the mouse but nothing else.  i have the latest Bios/drivers downloaded from Acer and I have even tried it with the default windows drivers with no success.


I have installed Windows 7 to test whether it is a problem with the laptop itself or the OS and I can sleep and resume from sleep with no issues on Windows 7.


I have tested the drives and memory, they all come back as ok.

 

Has anyone else experienced this and found a fix?


Thanks


David

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