what do I do to connect to wireless all I get is error 651?
When trying to connect to my existing wireless, I get error 651.? However, everything else connects this Xfinity router without any trouble. Yes, I tried Xfinity internet troubleshooter. Seems (not sure of) that ACE is not sending the correct information to the router so the router does not allow it to attach. Yes, I did triple check my typing...
Answers
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lse872,
Is the system you are having this issue with a Windows 7 system? If so, please follow the steps on our support article regarding this issue to see if it resolves your issue in Windows 7: What can I do if I get Error 651 when attempting to connect to the Internet with Windows 7?
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Not 7, it is Windows 8.1 and 64. The PC screen does not even display wireless..it just display "broadband" and then makes me go to a screen to enter lan detail. I should not need to do anything but type in wireless and select the wifi for xfinity/comcast. all i ever do is enter the router userid and password.
If i start setting settings, I may be in big trouble...so, I just need my ACER Aspire to use WiFi naturally and normally.
Thank you.
Selma
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lse872,
Thanks for the update, let's see if this can get it going for you:
- Bring up Windows 8.1 Charms
- Select ‘Settings’
- At the bottom you’ll see signal bars for your wireless connections. Select those.
- This will bring up your wireless networks menu showing other networks your system can detect. Sweep the airplane mode bar to the right to activate it.
- Wait 30 seconds and disable airplane mode by swiping in the opposite direction.
Should that fail, the next troubleshooting I can suggest is this:
- Power off your system.
- Power off your router.
- Power your router back on.
- Power your system back on.
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