what to do when message is always device battery is too hot, needs to turn down even only used short

18

What is the problem when my tablet is always giving me message " your device battery is too hot, please turn off your device & let it cool down for a while even though i have just used it for 15 minutes.

 

Thanks for your help.

Sharanji

It would be helpful if you post the model number of your computer.

If your computer has removable battery you may remove and insert the battery to chekc the issue. If yopu computer has non-removable battery,  I suggest you to perform a reset using the battery pinhole at the bottom of your computer, Insert a paperclip into the hole and press for four seconds to reset the computer The battery reset pin hole would have battery symbol near the hole.

 

 

Click the Kudos  to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

Sharanji

It would be helpful if you post the model number of your computer.

If your computer has removable battery you may remove and insert the battery to chekc the issue. If yopu computer has non-removable battery,  I suggest you to perform a reset using the battery pinhole at the bottom of your computer, Insert a paperclip into the hole and press for four seconds to reset the computer The battery reset pin hole would have battery symbol near the hole.

 

 

Click the Kudos  to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

18

Hello Sharanji, I have Acer Iconia B1-720 model tablet. SNID #**** mfg date 2014.04. Thank you very much for replying.

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]