acer aspire xc605. problem pc wont start . it say on screen ENTER SLEEP MODE, keybord+mouse xpower

wardi
wardi Member Posts: 2 New User

acer aspire xc605. problem pc wont start . it say on screen  ENTER SLEEP MODE,

keybord+mouse no power , just happen after long sleep for 4 hours.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

     

    Please power OFF the computer by pressing the power button for 4 to 5 seconds till all indicator lights are OFF.
    Disconnect the AC adapter and video cable. press an hold the power button for 30 seconds to release the static charges.
    Connect the power and turn ON your computer and chekc if the issue is resolved.
     

    Click the Kudos kudos-thumbs-up.png to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

  • wardi
    wardi Member Posts: 2 New User
    not working.. keyboar+ mouse+hardisk seem not active. no power at all, just the fan active.
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support