Have Aspire V5 for 2 months got error codes 0xc0000001 & 0xc000021a and now won't restart.

syd
syd Member Posts: 2 New User

I bought this Aspire V5 in November 2014.  It ran slow when I got it and today I did a factory restart to see if it would run faster and now got these two codes: The first error code was 0xc000021a and said it would restart for me.  It did and then I got error code 0xc0000001 and said to contact a pc manufacturer - which by not costs money.  Now I have a worthless computer that does nothing - and it's only 2 months old.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    by factory restart, you mean a factory reset pressing ALT+F10 at boot?

     

    please try it again if your notebook can boot.

     

    if it can't boot....contact Acer support, probably there's an hardware issue.

    I'm not an Acer employee.