Acer Aspire 5742 (Windows 7) plays Spotify but no other sound

BBaud
BBaud Member Posts: 1 New User

Hi all. At some point during the day, the sound on my Acer Aspire 5742 (running on Windows 7) ceased to function. There is no sound on any internet browser, and the normal notification audio is also not playing. I have checked the mixer and everything is fine. I have checked the speaker properties, which says that the Realtek Audio speakers are enabled and working properly. However, when I try to test the speakers a message says 'Failed to play test tone'. The weird thing is that Spotify is playing totally normally. I have tried shutting down Spotify and restarting it. I have tried turning my computer off and on again. That's about as far as my technical expertise extends, and an extensive Google search has thrown me no answers. Can anybody explain/help? Thanks!

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