My acer 5742 laptop has a black screen. Works fine with an external screen.

martino99
martino99 Member Posts: 1 New User

Hi everyone, I'm Martino and new member. My acer 5742 screen is just completely black. nothing displays on start up. I have pluggd it into an external screen and the laptop is working absolutely as normal. I have tried removing battery and power reset and fiddled about with function keys. Is there anything else I can do? What's happened?

Answers

  • Hi Martino,

    Welcome to Community,. Are you able to get to BIOS without the external Display & Do you get to see the Screen, If Yes, you may check with resolution settings for the screen, If No, then you may check with the physical connections for the display.