Returning my Acer for repair - Where to ?

ss002d6252
ss002d6252 Member Posts: 4 New User

I booked in through support for a repair of my dead laptop - presumably I should have received a confirmation email with the return details ?

 

Is there normally a delay in an email being sent with the details ?

 

When I check the RequestID online it tells me its pending approval.

 

Thanks

 

Craig

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Once the repair is approved, you should receive details for shipping your product in. If you have not received details for the repair, please send me a private message with your serial number, and I will see how I can assist.