iconia 8 a1 840 fhd touch problem

dinoCRO
dinoCRO Member Posts: 2 New User

Hello

 

Less then a month ago I bough Acer iconia 8 fhd and first thing I did was update everything.

After it was done I sow that I have issue with my touch screen.. It works for some time but the more I use it it get harder to react to my finger so I need to click lock button to lock and unlock to get it working back for some more time... My question is is this software related or I need to send him to Acer fly repair?

 

Thanks in advance

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Hi,

    you can check if it's a software issue by doing a factory reset and check if the touch issue is fixed, if not it's an hardware issue.

     

    please backup your personal data before the factory reset:

    settings/backup&reset/factory data reset

    I'm not an Acer employee.
  • dinoCRO
    dinoCRO Member Posts: 2 New User

    Unfortunately reset didn't worked out.. I think I will send it to Acer for repair