Screen goes black

niklip
niklip Member Posts: 1 New User

I have a Acer media ALL in one that boots to a screen that says waiting... then goes black.. but unit is on!   Anyone have any thoughts on this.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try to force shutdown, during boot, 3-4 times (long press power button) until windows tells you that had a problem on booting then:
    From the Recovery screen, click on See advanced repair options.
    Click on Troubleshoot.
    Click on Advanced Options.
    Click on Startup Settings.
    Click on Restart.
    The PC will now reboot to the Startup Settings screen.
    Press 4 to Enable Safe Mode as prompted.
    once booted on safe mode, go to Device manager/display adapter/click driver tab/uninstall
    once uninstall finish, reboot normally
    download latest video drivers from Acer website and install it

    I'm not an Acer employee.