Acer Iconia W5 Dock Keyboard isn't charging

robmccoy1701
robmccoy1701 Member Posts: 1 New User

When plugged into the mains the keyboard will not charge but if plugged straight into the tablet it will charge. Windows does see the battery when it is docked though. Seems to have stopped all of a sudden.

Best Answer

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon
    Answer ✓

    If you are not able to charge your W5 through the keyboard dock, then there may be a problem with the dock and would have to be repaired or replaced. If the system is in warranty, please contact technical support for assistance.

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon
    Answer ✓

    If you are not able to charge your W5 through the keyboard dock, then there may be a problem with the dock and would have to be repaired or replaced. If the system is in warranty, please contact technical support for assistance.