Have Gateway NV79, Recovery want install on Segate 1TB SSHD Hybrid harddrive.

comtime
comtime Member Posts: 2 New User

Have a Gateway NV79 laptop, Recovery disks will not install on Segate 1 TB SSHD Hybrid harddrive. Formate Harddrive twice still not want to install, send back thought the harddrive was defective got the new harddrive still the same thing can't configure Window to run on this computer. Original drive is a Hitachi drive 500GB.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried with a clean HDD?

    no formated, no partitioned

    I'm not an Acer employee.
  • comtime
    comtime Member Posts: 2 New User

    Not sure  how, no formated and partitioned. Will google it to see how to do that. Then I will let you know. Odd hour for work and computer not functioning correctly.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i suggest you to create a bootable USB or CD media from Hiren's boot cd .iso
    http://www.hirensbootcd.org/download/
    unzip the zip file, burn the .iso file to CD or USB pen/external HDD
    then boot from the burned media and choose mini-xp from the options, once in the desktop, double click "command prompt"

    then type
    diskpart
    then on diskpart type
    list disk
    take note of the correct disk ID to erase
    type
    select disk x
    (x is the ID of your HDD to erase)
    type
    clean
    type

    exit

    shutdown Mini Xp


    now boot from your recovery media

    I'm not an Acer employee.