Hi all, I have had the Acer A3-10 for a while now but have always had trouble charging it.

Rene-Yves
Rene-Yves Member Posts: 3 New User

My acer takes so long to charge now I don't want to use it.

It takes longer and longer each time, I put it on charge this afternoon

and the indicator shows its charging but it has not moved off the first square

yet and its now 7pm.

can someone help

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try to power off and charge it the off.

     

    you can also try to do a factory reset but you will loose all your data, so do a backup first:

     

    settings/backup&reset/factory data reset

     

    then try to charge it again

    I'm not an Acer employee.
  • Rene-Yves
    Rene-Yves Member Posts: 3 New User

    I have tried that but to no avail, went to check it now and it has gone up to 1 square.

    It seems that Acer does not care now that they have sold it to the public.

    I will try and reset tomorrow. will let you know.

    René

  • Rene-Yves
    Rene-Yves Member Posts: 3 New User

    Many thanks KUDOS for trying but I think reading the reviews

    its normal for that to happen so I won't be using it for a while

    and I'll get something which is more usefull.

    Its no good using it for a couple of hours and then have to

    wait 11 to 12 hrs to charge.

    Once again thanks.

    René Yves

  • billsey
    billsey ACE Posts: 34,682 Trailblazer

    It sounds to me like there is something wrong with the charger, it's not putting out the needed current. Have you tried a different charger?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.