having trouble finding acer portal anyone any ideas???

rob888
rob888 Member Posts: 1 New User

Hi all, new to this site, just like to say hello and ask a few questions to those who have had this product before.

Tried to log into Acer Portal which thought I had set up already. It would not accept the Acer ID email address or the password I had used to start with. any ideas why ? cheers 

Answers

  • tinalee
    tinalee Member Posts: 38 Troubleshooter

    Hi rob888,

     

    In order to better help address the problem you posted, please answer the following questions:
    1.Which operating system does your device is, Windows or Android?
    2.Please give concrete description of your problems.
    3.Please include a screen capture of the error message if there is any. If not, please try to login the Acer BYOC Apps Official Website with your Acer ID by: https://www.cloud.acer.com/login

     

    In consideration of your privacy, you are strongly suggested to send feedback via Acer Portal on the exact platform. Send feedback to provide the information above and the e-mail address of your Acer ID, please refer to: http://support.cloud.acer.com/ENG/Home/Index/10?FaqDID=2005005-Win-ENG

     

    Should you require further assistance, please do not hesitate to let us know again.