Acer Aspire E5-551 wifi connection issues

chrisjwood500
chrisjwood500 Member Posts: 6 New User
edited March 2023 in 2014 Archives

Hello, I have a recently bought Acer Aspire E5-551, I have been having issues with maintaining a wifi connection depending on where I am in the house:

 

Lounge - approx 4-5m from router and clear line of sight - ok

Dining room - through the next room - repeated drop outs

Bedroom (directly above the lounge - repeated drop outs

 

The max distance from the router is 12 metres through one wall or ceiling.  We have changed the channels on the router as per the IP guidance - no effect noted.

 

Can anyone advise on how to rectify this issue?  I have taken it back to the shop of purchase - and received the advice about changing the channel on the router, looking for other advice if possible, thanks.

 

 

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Make sure you have the latest driver from the Acer website. Also, have you tried it on a different network? Sometimes these types of issues can be router settings, or just network hardware compatibility.