acer aspire z3101 with windows 7 home premium touch screen not working

ijudd
ijudd Member Posts: 8 New User
edited March 2023 in 2014 Archives

checked that all drivers are up-to-date via acer updater and made sure all windows updates are up-to-date...

 

any ideas what do i do ?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ijudd,

     

    Sorry to hear you are having problems with the touchscreen on the system. Usually the first step is to check for updated drivers, which you  have already done (good job!), so I removed that as a step below.

     

    Here are a couple other things you can try to see if it resolves the problem:

    Perform a system restore to before you started having this issues, it could have been an update of some kind that is causing the issue.
    Perform a refresh to see if it might be a corrupted operating system file.

  • red18
    red18 Member Posts: 1 New User
    hi everyone, I'm just wondering if any one could help, I have the same issue.I had to change my HDD and do a clean install(win 7 pro 32bit) but I can't get the touchscreen to work. I have installed all the drivers available on the acer site, I could not see the touch screen driver; however there is no driver missing on my device manager.  please help