Hello everyone,
I have an Acer Aspire 5750Z notebook which has fallen out with it's best friend the 2TB USB 3.0 Seagate expansion drive. The acer does not want to communicate with the external hard drive and will freeze, crash and stop responding. When the hard drive is not connected, the Acer is quite happy infact it works faster than it did before. Here is a list of the things I have done in an effort to get the hard drive working with the acer but if anyone has any bright ideas on how I can resolve this issue I would be very grateful.
1) I have removed the IDE ATA/ATAPI controllers software. The acer restarted 3 times (to be expected) and reinstalled the missing drivers.
2) I have managed to gain a limited amount of access to the seagate where I partitioned one sector but it crashed again before I have the chance to do the other, and I have been unable to access the seagate since.
3) When I view disk management, I am never able to see the seagate drive sectors E and F but occassionally after running the seagate drive settings software I will see drive E but I am unable to access it.
3) I have checked the device manager for hardware conflicts both with the seagate conected as well dissconected and there are no hardware conflicts
4) I am tempted but not sure if I should flash the BIOS with this BIOS_Acer_1.21_A_A
Any suggestions would be appreciated.
Many thanks
