"American Megatrend"

jaunty
jaunty Member Posts: 2 New User

A software (malware) appeared on my computer (Aspire AM 5620). I cannot get rid of it even by turning off and on the computer. It asks for resetting the clock it shows a time setting of some 5 years back. When the correct time ( or any time) is set

"esc" will get to the desktop.

 

Is it part of the original installed software or a virus ?

My viruscatcher does not find it as "threat".

 

Anybody knows anything about it ?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I do not show that this is software that was preinstalled on your computer. If you are unable to remove the program, you may try completely reloading your operating system. This would restore your computer to the way it was when you first set it up. For instructions on doing this, visit http://acer.custhelp.com/app/answers/detail/a_id/12869. If you need to order recovery disks, you can do so at http://store.acer.com.

  • jaunty
    jaunty Member Posts: 2 New User

    Hi "Acer-Blain ":

     

    Lately the American Megatrends did not appear so I am taking the "if it aint broke don't fix it" approach. If teh AM malware reappears I will follow your advice.

                                                                         jaunty

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