Hello, I am trying to upgrade my laptop RAM to max which is 12gb on my acer m5 583p-5859. It currently has 6gb with one slot max 4gb. When I try to put an 8gb stick in the other slot the laptop won't even come on. The keyboard will light up for a split second then go off and keep attempting to come on. I have the right memory. I have even exchanged it to make sure it wasn't a bad one I bought. The main board is a MA50 made by acer. I have made sure the ram was seated etc. I put the original 2gb stick back in and everything is fine. Could really use some help please.
RAM
Memory slots
Total memory slots 2
Used memory slots 1
Free memory slots 1
Memory
Type DDR3
Size 6026 MBytes
Channels # Dual
DRAM Frequency 798.5 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 11 clocks
Cycle Time (tRAS) 28 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 31 %
Total Physical 5.88 GB
Available Physical 4.03 GB
Total Virtual 9.85 GB
Available Virtual 7.86 GB
SPD
Number Of SPD Modules 1
Slot #1