Unable to access support site and buy extended warranty

Hello,

I purchased my laptop last year on the 26th of december 2013. I am aware that today my 1 year warranty runs out. I wanted to contact support and buy an extended warranty today, but whenever I try to access the following URLs:

http://www.acer.co.uk/ac/en/GB/content/service-contact

http://www.acer.com/worldwide/support/#_ga=1.248495759.98361199.1417442368

http://www.acer.co.uk/ac/en/GB/content/contacts

or any acer support address I can find online, I get a "This web page is not available" message popup. How can I buy an extended warranty if your site does not work? I will try and access live chat on Monday, but obviously this will be after my 1 year warranty is out of date, and I think you have to buy an extended warranty during the first year.

Its a bit ridiculous that acer.com and acer.co.uk are completely offline when I want to buy an extended warranty!

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patricklondon

Screenshot 2014-12-27 02.10.32.png

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Screenshot 2014-12-27 02.10.32.png

Screenshot 2014-12-27 02.11.18.png

philetus

Try this one http://us.acer.com/ac/en/US/content/service-contact

Open a command prompt as administrator and type wmic bios get serialnumber.

I can access those sites you tried. Something is blocking Acer sites in your browser.If you keep having the problem install a different browser.You should also install Malwarebytes and run it

(free)http://www.majorgeeks.com/mg/getmirror/malwarebytes_anti_malware,3.html and run it

patricklondon

Thanks, I entered my serial number into that site and got this back:

Description:
Country: GB
Warranty Type: 1 Year On Site
Warranty End Date: 30/11/2014

I purchased my laptop on the 26th of December, 26/12/2013, why does my warranty run out 11 months later, not 12 months later? That doesn't make much sense to me...