Password problem

toniee
toniee Member Posts: 4 New User
edited March 2023 in 2014 Archives

I have recently brought this new computer-acer desktop axc-603.I went to use it today and it came up with the login details of the user.It is an outlook email address and I put in the password and it comes back continually with not correct password.I logged on to another computer and changed the password and tried this again.It will not let me in on this new password.This is absolutely a nightmare.I am about to pack this computer up and take it back to wehere I brought it from.

Is there anyway I can get this computer up and running-can I do a recovery on this ?? I dont have any thing on this computer as it is only new.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    at boot press DEL to enter BIOS and check if D2D support is enabled, then press F10, save and exit.

    on next boot press ALT+F10 to start Acer erecovery and reinstall the OS.

    I'm not an Acer employee.