how to fix acer aspire V5-572 black screen?

jmv14
jmv14 Member Posts: 1 New User
edited March 2023 in 2014 Archives

hi.. how can i fix acer aspire V5-572? it turns to blackscreen/blank screen after i've downloaded an application? i turn it off but when i tun it goes still the same..

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try to force shutdown 3-4 times (long press power button) until windows tells you that had a problem on booting then:

    1. From the Recovery screen, click on See advanced repair options.
    2. Click on Troubleshoot.
    3. Click on Advanced Options.
    4. Click on Startup Settings.
    5. Click on Restart.
    6. The PC will now reboot to the Startup Settings screen.
    7. Press 4 to Enable Safe Mode as prompted.
    8. once booted on safe mode, go to Device manager/display adapter/click driver tab/uninstall
    9. once uninstall finish, reboot normally
    10. download latest video drivers from Acer website and install it
    I'm not an Acer employee.