The touchpad and USB 3.0 port on my E5-551-89TN with windows 8.1 has stopped working.

silvertree88
silvertree88 Member Posts: 1 New User
edited March 2023 in 2014 Archives

The touchpad and USB 3.0 port on my E5-551-89TN with windows 8.1 has stopped working. I have downloaded both drivers and installed them again but both arn't even showing up in device manager. I have updated all drivers includeing the BIOS but they still are not being detected by Windows 8.1 please help.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Try looking in System Information/Components for them.If they don't show there, You can do a restore and see if they show up again although not showing in device manager is usually a sign of faulty hardware.