Tablet repair issue

sonja1

 I purchased an Acer Iconia A3 on the 5th of September 2015. Tablet was returned to Acer on the 29th of September as parts of the screen become unresponsive. After 3 weeks in repairs the tablet was returned. But due to terrible workmen ship the screen cracked due to tension of the screen, only 3 weeks since the screen was replaced. The tablet has never been dropped and this can be seen by the condition of the tablet. As the screen was still working I kept using it as i am reliant on it for work. A couple of weeks ago the screen become unresponsive again on certain parts on the screen, Tablet was returned again to ACER and now Acer will not fix the tablet and claim I dropped and damaged the tablet. I will never buy another ACER product nor recommend them to anyone.

Cory-Acer

Hi sonja1,

 

I'm sorry to hear about the issue and while I can't argue for or against the tension of the screen that was put it, I would suggest contacting the repair facility and addressing the issue with them.

Thanks,
Cory