Need a fix for Android Kitkat 4.4

techiemark
techiemark Member Posts: 14 New User

Upgrade Iconia A1-830 recently with Kitkat 4.4 and need a fix to correct tablet constant shutdown

 

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    Have you tried reloading the image to see if that resolves the problem? If the problem persists, contact technical support.

  • techiemark
    techiemark Member Posts: 14 New User

    As for the image reload, this has been done several times but the problem remains. This tablet was returned to Acer 3 times but the problem remains. This is obviously a compatibility issue with Blackberry z30 Hotspot and  the KitKat 4.4.2 OS. Everything works fine with the original OS Jellybean 4.2.4 before the upgrade to KitKat 4.4.2.