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Wireless and Bluethooth not working in Aspire E1 531

devadasdevadas Posts: 1Member

My new Notebook Aspire E1 531 does not detect Wireless & bluetooth. The CD given by Acer has the driver but not able to install it.

Kindly help me in this regards.

Thank you,

Devadas AC

 

Answers

  • Acer-TommyAcer-Tommy Posts: 6,317Member Seasoned Specialist

    Drivers for our systems are available on our regional Driver Download pages.
    US Site: http://us.acer.com/ac/en/US/content/drivers

     

    Do you see the devices in Device Manager?

    Do they have an ! or X on them?

     

    You can use the Hardware Vendor Detection tool to determine what hardware is in your system.

    Need to know the hardware on your system to choose the right drivers?

  • acer-useracer-user Posts: 3Member

     

    Hello,

     

    I have E1-531 Acer Aspire, but no one of the drivers in the website were found by the auto installation manager of the Device Manager of Windows 7 32 bit.

     

    The bluetooth device is installed and working as I see it from the taskbar, but the wireless network card somehow could not be installed with the drivers from the website.

     

    Actually I cannot contact online chat support because the system requires SN/SNID validation, but when I enter it, the system returns error that such SN is not found, which is absurd, because the notebook is in my hands.

    You need to enhance your system.

     

    Could you help me ?

     

    Check the images below.

     

    Thank you in advance

     

     

     

    [removed images with serial number]

     

    info2.png

     

     

  • acer-useracer-user Posts: 3Member

    Could anyone of the support guys help with my issue ?

     

    @Acer-Tommy - could you give me a suggestion ?

  • Acer-TommyAcer-Tommy Posts: 6,317Member Seasoned Specialist

    The issue with SN validation on a particular website is likely due to it being a regional website that does not see the serial numbers from other regions.

     

    Have you attempted to use the tool I mentioned above to properly detect the chipset of the Network driver?

    There are three different wireless LAN drivers available on our drivers site.

  • acer-useracer-user Posts: 3Member

    Hello Acer-Tommy,

     

    Yes I have used the tool and found that the vendor is Atheros, but the driver wasn't applied. I tried to update the driver through the Device Manager, right click on the network controller and update the driver. After that choosing the folder with the driver, but then the system does not find a useful driver.

     

    Any ideas ?

     

    BR,

    Kaloyan

  • crvenidzincrvenidzin Posts: 3Member

    I have exactly the same problem, i cant install atheros adapter on the same notebook, it looks the same like in previous pictures, of course in different language. Has anybody found the solution for this problem yet.

  • Acer-TommyAcer-Tommy Posts: 6,317Member Seasoned Specialist

    Please send me a PM with the serial number of the system in question.

     

    What is indicated by the hardware detection tool when you run it?

  • crvenidzincrvenidzin Posts: 3Member

    Hardware Vendor Detection Tool said WirellesLAN Atheros., but I cant install drivers from Acer offcial site.

     

    Is there a specific procedure to install this drivers.

     

  • RinaeRinae Posts: 1Member
    how do i download the bluetooth drivers for an acer aspire e1-531 win7 32bit, 320 gb hard drve and 2gb ram and 1,7 ghz processor?
  • RajeshvpbRajeshvpb Posts: 1Member

    Guys..

     

    Use this link to get the Wi-Fi driver for 64 bit Win 7 Editions :  http://www.4shared.com/zip/8IiiyBI_/win7-1000234-whql.htm

     

    Rajesh

  • Phil-3Phil-3 Posts: 1,182Member Practitioner

    Hello everyone,

    While our members are generally eager to provide useful information, be advised that Acer does not validate third party external links for downloads and is not responsible for them.

    Acquiring files through such links is at the user’s own risk.

  • fatandfatand Posts: 1Member
    This driver you mentioned works. Thank you a lot. Life saver.
This discussion has been closed.

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