Help please. getting blue screen says boot config file is missing. file bcd error code 0xc0000034. n

llava74
llava74 Member Posts: 1 New User
edited March 2023 in 2014 Archives

I am getting error 0xc000034. I never created a restore disk and am out of warranty. Computer justs keeps booting to this blue screen. please help. 

Answers

  • Hi,

    Sorry that the unit does not Boot, so the boot files are missing., You could use the recovery media if you have created or buy 1 from Acer to restore the unit back to factory settings
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    I would suggest you to rebuild the BCD (Boot Configuration Data) from Command prompt and check if that helps.

    1. Insert the Windows 8.x installation/recovery media and boot the computer using the disc.
    if you don't have a installation/recovery media:
    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    Note: You need to check the computer manual on how to set CD/DVD drive as the first boot device in the BIOS.

    2. Once you boot using the Windows installation disc, on the Windows 8.x installation window, click on Repair your computer.

    3. Click on Troubleshoot and in the Advanced options. First thing you may try is the Automatic Repair. If that does not help, go for System restore. If that works fine, then create a system restore point so that next time you encounter any problems you may always restore the computer to the recent system restore point created.

    4. If that does not help, then select Command Prompt. Enter the following four commands into the prompt.

    bootrec /fixmbr
    bootrec /fixboot
    bootrec /scanos
    bootrec /rebuildbcd

    Once the command completes, restart the computer.

    I'm not an Acer employee.