Acer Switch Desire 10 bootup

olliewallie
olliewallie Member Posts: 2 New User

Hi...help please, Bought a Acer Switch 10 new with Windows 8.1....after 5-6 days has to take into Acer service in Moscow after 'No bootable hardware detected' appeared.....now 3 weeks on have a blue screen and 'BAD SYSTEM CONFIG' AND nothing else!!!!!!!!!.....any advise greatly appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    If you don't worry to loose your personal data on Switch 10, you can try to do a factory reset at boot.

     

    at boot press ALT+F10 and see if you are able to start Acer erecovery.

     

    if you still receive "bad system config" error, please contact Acer support service again.

    I'm not an Acer employee.
  • olliewallie
    olliewallie Member Posts: 2 New User

    Hi again....thanks for your advice, tried it but still no good.....when you switch on you just get the Acer logo which goes on for about 10 mins. then 'error' notice comes up again...disappears and the Acer logo continues...any help would be appreciated as the nearest Acer service is about 120 miles away....could it possibly be something with the boot sequence?..ie the booting order?...thanks.