Acer Liquid Z200 won't start after system update

btarantini
btarantini Member Posts: 1 New User
Hello Smiley Happy I have an Acer Liquid Z200. I've just made the latest update I was asked. Everything was OK but afther the update, I had to restart the phone and then... it was stuck on the Acer logo. I tried resetting to factory default by pressing the power + volume keys, choosed "Recovery Mode", then "Wipe data/factory reset" then I rebooted the system but... it's still stuck on the Acer logo and I've tried many times and waited almost 30 minutes with this Acer logo screen... What can I do ? Thank you Smiley Happy

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    do you remember the build version?

    GEN1

    CUS

    or something else?

     

    if not, you already did a factory reset and there's nothing else to try.

     

    Contact your Acer support service

    I'm not an Acer employee.
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    btarantini,

     

    I've sent you a PM regarding this.

  • mydeelet
    mydeelet Member Posts: 1 New User

    i`ve got the same problem..pls help

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    mydeelet,

     

    Ironfly's post is the steps to take, if you have not already.

  • DickinsonBowls
    DickinsonBowls Member Posts: 1 New User

    Im having the same problem.. What should i do?