Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

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ivet21
ivet21 Member Posts: 5 New User
edited February 2018 in Legacy Laptops and Netbooks

iv been seeing this at start ever since i tried doing a factory reset help

 

Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

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  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    2. Boot to recovery options, troubleshoot, advanced, command prompt and run a chkdsk /f on C drive presuming that is where Windows is installed, ALT + F10 or hold shift while powering on.

    The cmd prompt from there will open on a X:\Sources> prompt , that is a ramdrive so you do not want to run the chkdsk on that - change that to a C: prompt by typing

    C:
    and press enter if you get this: The type of the file system is NTFS.
    Cannot lock current drive.
    Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this volume is dismounted first.
    ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
    Would you like to for a dismount on this volume? (Y/N) Type Y

     

  • ivet21
    ivet21 Member Posts: 5 New User
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    i dont know if im doing it incorrect but i cant get it to work Smiley Sad

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Which part is not working? Tell me what you did.

  • ivet21
    ivet21 Member Posts: 5 New User
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    ok so automatica repair comes out i got to advanced option, troubleshoot, advanced options, command prompt

    run a chkdsk /f c:

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    The cmd prompt from there will open on a X:. change the X: to a C: prompt by typing C:

    Type chkdsk /f

     

    if you get this: "The type of the file system is NTFS.
    Cannot lock current drive.
    Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this volume is dismounted first.
    ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
    Would you like to for a dismount on this volume? (Y/N) Type Y"  type Y

     

     

  • ivet21
    ivet21 Member Posts: 5 New User
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    ok i did that and the same thing comes out when turn the laptop back on

  • ivet21
    ivet21 Member Posts: 5 New User
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    do you have any idea what it can be that is wrong with it?

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Did you read C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt at the end it has a entry for "Root Cause Found:. That will tell us what caused the problem.

    At the prompt enter "cd C:\Windows\System32\LogFiles\Srt"

    Then copy SrtTrail.txt to the flashdrive: "copy SrtTrail.txt E:\"

    Both without quotation marks.

  • PhongNg
    PhongNg Member Posts: 2 New User
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    After I finished, I received log status 50 and closed window. I turned off PC and turn on laptop with the same automatic repair your PC didn't stay correctly.
  • PhongNg
    PhongNg Member Posts: 2 New User
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    Reply me asap

     

    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

  • IldemaroMartine
    IldemaroMartine Member Posts: 1 New User
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    i have the same problem i cant do factory reset at all 

  • babezs
    babezs Member Posts: 2 New User
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    I cannot change the X:\ to C:\ please help I have the same issue
  • Tootes43
    Tootes43 Member Posts: 1 New User
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    Hello
    I really need help! I received this message I downloaded an antivirus software on my laptop. After it installed, it restarted my laptop and I received the error Message.went through all the steps you provided. Now its saying 'Failed to transfer logged messages to the event log with status 50'???

    Any suggestions PLEASE.....as I work from home and need this fixed ASAP.

    THANKS IN ADVANCE!
  • FcVito
    FcVito Member Posts: 2 New User
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    I having the same issue. It comes out to “failed to transfer logged messages to the event log with status 50”
  • FcVito
    FcVito Member Posts: 2 New User
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    Please help me. I spent a lot of money on my computer and it is very frustrating 
  • JackE
    JackE ACE Posts: 44,483 Trailblazer
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    FcVito---You are posting to a thread that is 3 years old. Please start a new thread with your ACER model, number and Windows version together with what problem your machine has. Jack E/NJ

    Jack E/NJ

  • Laptopscreen
    Laptopscreen Member Posts: 1 New User
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    ivet21 said:

    iv been seeing this at start ever since i tried doing a factory reset help

     

    Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

    ivet21 said:

    iv been seeing this at start ever since i tried doing a factory reset help

     

    Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt


  • Rcosta
    Rcosta Member Posts: 2 New User
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    Também tenho problemas com isso C: \ WINDOWS \ System32 \ Logfiles \ Srt \ SrtTrail.txt
    Nada resolveu muito decepcionada
  • JackE
    JackE ACE Posts: 44,483 Trailblazer
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    Rcosta ----  Este tópico tem mais de 3 anos. Comece um novo tópico com seu modelo ACER, número, versão do Windows e o problema que você está tendo. Jack E/NJ

    Jack E/NJ

  • JasmineBrianna
    JasmineBrianna Member Posts: 1 New User
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    My laptop has been working fine but last night it logflies/srtsrttrail.txt. I tried to reset it and everything nothing work