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my Aspire V5-572p is showing plugged in but not charging

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Member Posts: 2 New User
in 2014 Archives

I bought an Acer Aspire V5-572p in dubai in january 2014 but when i plugged it is not charging it is displaying "plugged in but not charging"and the battery has drainned out of power

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Answers

  • ACE Posts: 586 Pioneer

    Hi,

    Get to Device Manager>Battery> uninstall the Battery driver & restart the unit, check if the message changes, if not contact Acer for a warranty service

  • Member Posts: 2 New User

    Thank you for your solution but i ried it many times it did not work

  • ACE Posts: 586 Pioneer
    Hi,

    Sorry that it did'nt work, well in this case you may contact Acer for a Warranty repair

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