Iconia A1-830 has a Wifi connection problem when it out to 3-5 meters

Amirdan
Amirdan Member Posts: 4 New User
in 2016 Archives

 I bought Aser Iconia A1-830 in BestBuy and after 10 days I found out the Wifi Connection problem. If you stay close to router (1-3 meters) the WiFi signal is Good (not excellent). If I go to another room - Wifi connection is Poor or disabled. I changed it for another one (the same model). The second model was perfect only 1.5 months and now it has the same wifi connection problem. Can somebody help me? Maybe the problem in my router, but why it worked 1.5 months? 

Best Answer

  • Amirdan
    Amirdan Member Posts: 4 New User
    Answer ✓

    Yesterday I received my Iconia back from Acer repair. They wrote the reason of the problem: reconnected WiFi cale to motherboard. Now it works like new!

Answers

  • billsey
    billsey ACE Posts: 34,102 Trailblazer

    Most of this type of issue is due to a poor connection between the antennas and the Wifi module. They seem to come loose after a while of norml use. Acer will fix it for you though, just contact their warranty support.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Amirdan
    Amirdan Member Posts: 4 New User

    Thank you for the response! I sent the tablet to ACER and hope they will repair it. Why this contact/connection between antenna and WiFi module so fragile? I think the Aser should pay attention for this problem.

  • billsey
    billsey ACE Posts: 34,102 Trailblazer

    I'm not sure what the real reason is, but I do know it's a it of a hassle getting the connectors pushed back on. They are very tiny and take some pressure to install and I could easily imagine a wire not completely tied in place moving enough to work loose. Let us know how yours comes out.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Amirdan
    Amirdan Member Posts: 4 New User

    Of course! They promised to send it to me until Dec.17, so after that I will share my opinion on their work.

  • Phil-3
    Phil-3 Member Posts: 1,181 Seasoned Practitioner WiFi Icon
    Moved to Windows Tablets for better exposure.
  • Amirdan
    Amirdan Member Posts: 4 New User
    Answer ✓

    Yesterday I received my Iconia back from Acer repair. They wrote the reason of the problem: reconnected WiFi cale to motherboard. Now it works like new!

  • Veselin
    Veselin Member Posts: 1 New User
    I have same issue just month later I bought my Iconia A1 830 in Bulgaria.
    I think, that this kind of problem for this model and Acer need to take care more regarding this issue.
  • stula
    stula Member Posts: 3 New User

    I had the same problem . What you can do is remove the back cover and follow the wifi cable inside(it runs alone side the battery) sometimes it snaps off. You will need to connect the two gold ends back together by pushing them on each other . Be careful while doing this. That will fix your problem.

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