have acer a210 gant get past "booting failed ....starting usb download protocol" help pls

kerry732
kerry732 Member Posts: 1 New User
edited March 18 in 2020 Archives

hi have acer a210 tab

past warranty

frozen on acer logo at startup

top left corner "booting failed bootloader vjB-3fb8d45: starting fastboot usb download protocol"

can i get past this and how please.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Rooted device?

     

    have you tried to boot pressing power button + volume down?

    I'm not an Acer employee.
  • billsey
    billsey ACE Posts: 31,436 Trailblazer

    Sounds to me like you have a corrupted image on the SSD. it's trying to load the update.zip image from a USB, so it can install a good image to th SSD. If Acer has an os image online for your model you can just put the update.zip file in the root of a FAT32 formatted USB drive and connect it before trying to boot. If Acer doesn't have image online you'll have to contact them about repair options.

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  • dennisG
    dennisG Member Posts: 1 New User
    where to find bootloader VO.03.06-ICSFOR MY A200

  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    @dennisG you should start a new thread. Have you downloaded the latest OS from the Acer support site?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.