Acer Iconia A1 830 WIFI system crashing

IceLancer
IceLancer Member Posts: 2 New User

My Acer 830 got system update to kitkat and now every time i click on to turn on WiFi ,whole tablet freezes an after 2 minutes it reboot it self.Then when it reboots sometimes it tends to get stuck on bootloop for few minutes rebooting over and over from android logo.

And when it finally boot system up, i need to be super quick to turn off WiFi or system will crash tablet again.

 

Tablet works perfectly as long as WiFi is not ON.

 

Yes i did factory reset default through recovery.Tablet was working fine with 4.2.2JB.(before kitkat upgrade)

I saw on xda forum another Firmware for this tablet that is suppose to be working, but i cannot be sure that hardware specs are exact and that system is compatibile.

Mine is from Europe. Model NO:A1311

 

Any helpfull sugestions are welcomed !

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    If you already tried factory reset with no luck, there's no more official solutions apart contacting the Acer support service.

     

    xda solutions can't be discussed here (no official tools). Smiley Happy

    I'm not an Acer employee.
  • IceLancer
    IceLancer Member Posts: 2 New User

    Trouble there is the technicians in our archaic country.

    They do not offer any support.

    I contacted service and all they told me is to send them the tablet...They didnt even wanted to discuss the problem...

    Town with support is 300km away..

    And according to our laws they have right to keep tablet up to 60 days in their possesion.. which is absurd and from company like Acer..

     

    Everything went south after their update!

    I am not suppose to be responsible for their faulty update , nor should i be forced to anything like this at all.

     

    And knowing how technicians work here, they will most probably just keep tablet for whole 60 days and then return it with label "working fine with our test" ..

  • robenhdez
    robenhdez Member Posts: 1 New User

    I am having the same issue, since I got the OS update I get my tablet freezed and after a few minutes it crashes. I would like to get a solution for this since I use it for work purposes and it is annoing to be on a conference giving a presentation and then the tablet crashes in the middle of my presentations. Please provide a solution and if there is a way to downgrade the OS to 2 versions before tthat would be great. Thanks