Speaker problem ,Acer Liquid Z5

andytzzu
andytzzu Member Posts: 2 New User
I just boughted 2 weeks ago a Liquid Z5 , a few days ago the speaker just died,no more sound. it happend when i've wanted to play a game. I didn't dropped the phone,or something else. The speaker just simplly stopped working after 10 days. Did anyone had this problem . Now i'm dissapointed in buying this phone,because at this time i'm travelling a lot and don't have time to reach a service center .I didn't expected this,not from an Acer product,not even if it was a noname phone,10 days and the speaker is dead

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try to do a factory reset, but backup your personal data

     

    settings/backup&reset/factory reset

    I'm not an Acer employee.
  • andytzzu
    andytzzu Member Posts: 2 New User
    Thank you IronFly.Done that when the problem appeared.nothing changhed.after that, i've turned it off and restarted in recovery mode,factory reset.nothing.the speaker is still dead
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    unlucky unit.

     

    call your seller or Acer support service for a warranty repair.

    I'm not an Acer employee.
  • rj-najera
    rj-najera Member Posts: 11 New User
    The speaker is not dead, Acer did it just to work like that, cause the purpose of the phone is, show people how a stoneage phone should work, uu nice !
  • maximka
    maximka Member Posts: 10

    Tinkerer

    Do you install something on your phone? Perhaps you got the virus which killed the sound driver.

  • rj-najera
    rj-najera Member Posts: 11 New User
    ... I don't think that could happened, it's just a factory issue, again, we can thank Acer for a good quality cellphone with a good quality speaker .! (Not really)