Microsoft Update service not running

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MEmilio
MEmilio Member Posts: 2 New User
edited March 2023 in 2014 Archives

Acer Aspire 7739, Win7, 64-bit.

Microsoft Update returns an error that the update service is not running.

I check the services, and see that it is running.

 

I downloaded the SATA drivers (Rapid Storage Technology, I think).

The setup returns an error not found in the ini file??

 

How can I get the Microsoft Update running again?

 

Thank's, , ,

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
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    hi..

     

     

     

    Click Start, and then click Run.

    In the Open box, type cmd, and then press Enter.

    At the command prompt, type the following commands, and press Enter after each command:

    net start bits

    net start wuauserv

      

    You may also try using the Windows Update Troubleshooter 

    http://go.microsoft.com/?linkid=9830262

     

     

     

     

    Click the Kudos  to say “Thanks” for helping!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Options

    hi..

     

     

     

    Click Start, and then click Run.

    In the Open box, type cmd, and then press Enter.

    At the command prompt, type the following commands, and press Enter after each command:

    net start bits

    net start wuauserv

      

    You may also try using the Windows Update Troubleshooter 

    http://go.microsoft.com/?linkid=9830262

     

     

     

     

    Click the Kudos  to say “Thanks” for helping!

  • MEmilio
    MEmilio Member Posts: 2 New User
    Options

    net start bits - System error 5 has occured. Access denied.

    net start wuauserv - Requested service has already been started.

     

    Windows Update Trouble Shooter - Returned 1 error.

    - Source registration is missing or corrupt - Fixed

     

    Defragged C:

     

    Ran Update Trouble Shooter a second time, , ,

    - Reading hardware ID from ini file failed - Fixed

     

    Tried Win Update again, , , Got the same message that the service is not running, , , (yes it is).

     

    Ran the Windows Update Agent.

     

    3 days of headach, , , Success!

    Windows Update now works again.

     

    From my previous studying I thought it might have been the SATA drivers that gave me the error

    "Reading hardware ID from ini file failed"

    I was wrong, , ,

    The fix seems to be a combination of runniing the Update Trouble Shooter first, then followed by the Windows Update Agent.

     

    Thanks Sharanji for getting me started in the right direction.