i cant find my bluetooth device in my (acer aspire s3 ultrabook i5 24

emiahj20
emiahj20 Member Posts: 3 New User

i'm james, someone help me...! i cant find my bluetooth device in my (acer aspire s3 ultrabook i5 2467m 13.3) before i am using window7 it works properly but now im switch to windows8.1 and i cant find my bluetooth device even in device manager. i also used scan driver but nothing happend.. i hope you can help me.. thank you very much

Answers

  • Hello James,

     

    What do you see in "Mouse and others pointing devices?

    France
  • emiahj20
    emiahj20 Member Posts: 3 New User

    HID-compliant mouse

    MIcrosoft PS/2 Mouse

     

    this are under the mice and other pointing device...

     

    thank you

  • Hi,

    May I know what BT device are you trying to connect
  • emiahj20
    emiahj20 Member Posts: 3 New User

    actually , i dont know.. sorry.. i am using acer aspire s3-951 .. before im using windows7 prem. it was no problem but when i switched to windows 8.1 enterprise.. i dont know what to do to find my bluetooth device... thank you