Can't open CD drive

Matek710
Matek710 Member Posts: 1 New User
edited March 2023 in 2014 Archives

how can i open the cd drive on my acer aspire e15???  when i open the cd drive (DSmiley Happy then says it came to a problem what must i do???

Answers

  • Hi,

    can you please specify the exact model you have,.
  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    You can use a paper clip in the tiny hole in the front of the drive to physically open it. A reboot might fix the problem.

    If not, go to Device Manager/ DVD/CD-ROM, click the + and uninstall the driver. Reboot and let Windows reinstall the driver.