Can't restart Liquid Jade s55 after updating new android

Sara15
Sara15 Member Posts: 1 New User
edited March 2023 in 2014 Archives

After that I updated the new android, the screen always keeps coming back to the logo of Acer. It doesn't even ask me to enter my PIN code. I tried to turn it off but didn't help.

And as it's my first smartphone, I have no idea what I'm suppose to do..

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    power off

    try to boot to recovery

    Power button + Volume UP

    at the first vibration leave Volume UP and press Volume down still press power button

    on the next vibration leave both buttons

    if in the next screen will appear only a dead android, press the power button to let appear the recovery menu

    choose wipe cache/factory reset

    when done, choose reboot system

    I'm not an Acer employee.