I would like to load Microsoft Office 2010. I have conflicts. HELP!

Wesley
Wesley Member Posts: 5 New User

Morning Acer Community Support. I am a New Member, Woo Hoo!

I have an excellent Acer Aspire 5749 Notebook. Windows Office 2010

is pre-loaded. I have followed all the instructions.

Microsoft Message flashes:"Unable to install Microsoft Office because of

missing or corrupt files. Contact your Computer Manufactuer (ACER!).

I approached Acer.  They, said contact Acer Software.

I would like an instant answer if possible?! 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    On that system we ship the following:

    • Microsoft® Office 2010 preloaded (purchase a product key to activate)13
    • Microsoft® Office Starter 201014

    I hesitate to ask you to reload the system to recovery Office Starter.  I'm not sure why you would have missing or corrupted files.  Attempt to launch eRecovery and then go to Restore Drivers and Applications to see if you can reload Office from there.

     

    Just in case....

    Please visit our Acer Store and click on eRecovery.
    http://store.acer.com/

     

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