Hi I have a acer aspire e5 571 with nothing but the battery symbol can anyone help me please

MichelleHoward
MichelleHoward Member Posts: 2 New User
Hi I have a Acer Aspire E5 571 which had a black screen now all I have is a white screen with the battery symbol and and symbol upright bars

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    If you can, connect a remote moniter and see if that works.If that's good,I would suggest updating the graphics driver. Boot in safe mode and see if it's the same.Was an update installed just before this happened?

  • MichelleHoward
    MichelleHoward Member Posts: 2 New User
    Unfortunately I don't have another monitor. Don't recall any updates before this problem started