Acer aspire AX1200

oldboy
oldboy Member Posts: 1 New User

DVD drive will not read my dvd

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Delete the upper and lower class filters:

     

    To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

    1. Click Start
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      Start button
      , type regedit in the Start Search box, and then click regedit in the Programslist.
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      User Account Control permission
       If you are prompted for an administrator password or confirmation, type your password or click Continue
    2. Locate and then click the following registry subkey:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
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      Warning There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before you change the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default value is DVD/CD-ROM and the Class value is CDROM.
    3. If you see UpperFilters in the pane on the right side, right-click UpperFilters, and then click Delete.
    4. Click Yes to confirm the removal of the UpperFilters registry entry.
    5. If you see LowerFilters in the pane on the right side, right-click LowerFilters, and then click Delete.
    6. Click Yes to confirm the removal of the LowerFilters registry entry.
    7. Exit Registry Editor, and then restart the computer.

    Regards,

    Freeza

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