Usb ports not working

jakemcc
jakemcc Member Posts: 1 New User
edited March 2023 in 2014 Archives

I have a E1-571 with 3 usb ports. The one on the left works but the two on the right have never worked. Has anyone any idea how to get these two to work please.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you have windows 8.x

    Windows logo key + X
    click on Device manager

    if Yellow exclamation mark is present
    double click on it
    choose "Details" tab
    from dropdown menu, select HardwareIDs
    click on the first value and copy/paste it here

    I'm not an Acer employee.