help! switch 10 can't turn on

pangjianlang
pangjianlang Member Posts: 1 New User
Just got my switch 10 about 2 weeks back. I just shut it down and wanted to power it back on but it wouldn't work. Charges perfectly though (as seen by the led light ). Thanks

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Try a long press on the power button to force a shutdown from sleep mode. Then start it up normally. After you are back up check to make sure you have all the udates. The latest BIOS is much better about not getting stuck in sleep.

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  • grande1025
    grande1025 Member Posts: 2 New User
    I got same problem, i tried long pressing it and pressed again the power button, nothing happened. What i'm i going to do?
  • grande1025
    grande1025 Member Posts: 2 New User
    If i press the window icon on the lower portion of the tablet screen, it vibrates but i won't really turn on.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    long press the power button to power off

    then press volume down + power button

    this will boot to BIOS, then exit BIOS and let it boot normally.

    I'm not an Acer employee.