My acer iconia dosn't work

nathankizito
nathankizito Member Posts: 2 New User
My acer iconia (the ipad) can't work anymore. I don't know why, it can't turn on. It is compeletly black. I have charged it for a day. But still... nothing works. I have pressed the power button and the volume button together. Agaib, nothing comes up. It is still black.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    It will help if you can provide more information. What model of Iconia do you have? How old is it? What operating system does it run? When you plug in the power supply do any lights come on? What colors are they? Any information will help to diagnose your problem.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • nathankizito
    nathankizito Member Posts: 2 New User
    ...thakyou for your answer. Here is more information:
    (The ipad) It is "acer Iconia B1-710" it has only three buttons. The power button, the up/and down volume button.
    It does not turn on. I don't know why. When i charge it it usally shows on screem that it charges. But it just happened, it turned it' s self off and it can't show anything. It has been charging for a day. And nothing has happened. Please help.
    This acer Iconia B1 - 710 is only 1 year old.
  • Hi,

    Thanks for posting here. Please contact support, the unit requires hardware diagnostics. Before which you can check with a different compatible charger.