Right side of screen on GD235HZ 27" black/orange 3D monitor not displaying video

slarfnar
slarfnar Member Posts: 1 New User
edited March 2023 in 2014 Archives

Anyone have any thoughts as to why the right side of my screen is not displaying video anymore?

 

I have an Acer GD235HZ 27" black/orange 3D monitor that is no longer displaying video on the right 1/2 of the screen. I've plugged the monitor into other computers and the video is not working on them either. I've also changed the connector cord.  Anyone ever heard of this problem? Anyone know how to contact Acer to see about them fixing the unit for me? It was a $600 monitor I purchased about 4 years ago. I'm hoping there is a way to salvage the unit...

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    slarfnar,

     

    I am sorry to hear that you are having display issues with your monitor. If your product is in warranty, then please visit http://us.acer.com/ac/en/US/content/service-contact for our contact information. Now if you product is out of warranty, I am sorry to inform you but we do not offer out of warranty repairs for monitors.

     

    The reasoning behind us not offering repair for out of warranty monitors is because it is cheaper to replace the monitor as the individual components and age of the unit would cost more then if you were to purchase a newer model of similar specs.